Knowledge Grounding

Arif can use approved knowledge sources to answer questions and make better decisions. This is often called retrieval-augmented generation, or RAG.

What Knowledge Grounding Adds

Knowledge grounding helps Arif use:

• Organization policies.
• Setup examples.
• Business rules.
• Process notes.
• Prior proven workflows.
• Knowledge base articles.
• Relevant document content.

Retrieved knowledge supports the answer, but it does not override user instructions, Qriib permissions, or safety policy.

How It Helps

• Answers are more specific to the organization.
• Arif can cite source context when knowledge influences an answer.
• Setup and process questions can use approved internal examples.
• The assistant can identify relevant business areas even when the user's wording is broad.

User Guidance

• Ask specific questions when you need source-backed answers.
• Mention the policy, workflow, or business area you care about.
• Use attachments when the knowledge is in a file that is not yet part of the knowledge base.
• Treat retrieved knowledge as assistance, not final approval for sensitive actions.